Pricing
Simple, transparent pricing.
No hidden costs, no surprises. Choose the support model that fits your business — whether you're in Staffordshire, Cheshire, Manchester or beyond.
Per Device Agreement
Our most popular model for businesses that want predictable costs and comprehensive coverage. Pay a fixed monthly fee per device — everything included.
- Unlimited helpdesk support
- Proactive monitoring & maintenance
- Patch management
- Antivirus & endpoint protection
- Monthly reporting
- Dedicated account manager
Fixed Price Support
A fixed monthly fee for a defined scope of support. Ideal for businesses with straightforward IT needs who want cost certainty without a per-device model.
- Agreed scope of support
- Helpdesk access
- Proactive monitoring
- Regular review meetings
- Scalable as you grow
One-Off IT Support
Need help with a specific project or one-off issue? We provide ad hoc IT support and project work for businesses across Staffordshire, Cheshire and Manchester.
- No contract required
- Remote & on-site options
- Project-based work
- Hardware procurement
- IT consultancy
All prices shown exclude VAT. Managed service agreements subject to a minimum 12-month term. On-site support available across Staffordshire, Cheshire, Manchester and surrounding areas.
Common questions
What areas do you cover?
We provide IT support to businesses across Stoke-on-Trent, Staffordshire, Cheshire, Manchester and the surrounding areas. On-site support is available throughout the region.
Do you offer contracts?
Our managed service agreements run on a minimum 12-month term, giving you cost certainty and allowing us to build a thorough understanding of your IT environment. One-off support is available without a contract.
How quickly do you respond?
Response times depend on the severity of the issue. Critical issues affecting your entire business are prioritised and we aim to respond within 1 hour. Standard issues are typically responded to within 4 business hours.
Can I upgrade my plan?
Yes. Our plans are designed to scale with your business. If your needs change, we'll work with you to adjust your agreement accordingly.
Do you support Microsoft 365?
Yes — Microsoft 365 support, administration and licensing management is included in our managed service agreements. We're experienced with the full Microsoft 365 suite including Teams, Exchange Online, SharePoint and Intune.
Not sure which plan is right for you?
Talk to us. We'll assess your business and recommend the right level of support — no obligation, no sales pressure.